Terms & Conditions
Please read these terms and conditions carefully before using our services.
Last updated: July 2025
By accessing and using the RangSilk website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our service.
Permission is granted to:
- Browse and purchase products for personal use
- Create an account and manage your profile
- Use our customer support services
- Share product links on social media
This license shall automatically terminate if you:
- Violate any of these restrictions
- Use the service for illegal purposes
- Attempt to harm our systems or other users
- Engage in fraudulent activities
Account Responsibility
- You are responsible for maintaining the confidentiality of your account
- You must provide accurate and complete information
- You must update your information when it changes
- You are responsible for all activities under your account
Account Termination
We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason we deem necessary.
Order Acceptance
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Prices are subject to change without notice
- We may limit quantities on certain products
Payment Terms
- Payment is required at the time of order placement
- We accept major credit cards, debit cards, UPI, and COD
- All prices are in Indian Rupees (INR)
- Additional charges may apply for certain payment methods
Pricing and Availability
Product prices and availability are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In case of pricing errors, we reserve the right to cancel orders.
Delivery Terms
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- You must provide accurate delivery information
- Additional charges may apply for remote locations
Shipping Restrictions
We currently ship only within India. Some products may have additional shipping restrictions based on size, weight, or local regulations.
Return Policy
- Returns must be initiated within 7 days of delivery
- Items must be in original condition with tags attached
- Custom and personalized items are not returnable
- Return shipping may be charged to the customer
Refund Processing
Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
Our Content
The service and its original content, features, and functionality are and will remain the exclusive property of RangSilk and its licensors. The service is protected by copyright, trademark, and other laws.
User Content
By posting content on our service, you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our service.
You may not use our service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the service
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- Excludes all representations and warranties relating to this website and its contents
- Excludes all liability for damages arising out of or in connection with your use of this website
- Does not guarantee the accuracy, completeness, or timeliness of information
- Makes no warranties about the availability or functionality of the service
In no event shall RangSilk, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid us in the twelve months preceding the claim.
These terms shall be interpreted and governed by the laws of India. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Your continued use of the service after any changes indicates your acceptance of the new terms.
If you have any questions about these Terms and Conditions, please contact us:
Email: support@rangsilk.com
Phone: +91-7827282185
Address: F-549/E, Aya Nagar, New Delhi, 110047, India
Business Hours: Monday-Friday, 9 AM - 7 PM IST