Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: July 2025
Personal Information
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment partners)
- Account credentials and preferences
Usage Information
- Pages visited and time spent on our website
- Products viewed and purchased
- Search queries and browsing behavior
- Device information and IP address
Cookies and Tracking
- Essential cookies for website functionality
- Analytics cookies to improve our services
- Marketing cookies for personalized experiences
- Third-party cookies from integrated services
Service Delivery
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Handle returns and exchanges
Communication
- Send promotional emails (with consent)
- Notify about new products and offers
- Respond to your inquiries
- Send important account updates
Improvement
- Analyze website usage and performance
- Improve our products and services
- Personalize your shopping experience
- Develop new features and offerings
Legal Compliance
- Comply with applicable laws
- Prevent fraud and abuse
- Protect our rights and property
- Respond to legal requests
We may share your information with:
- Service Providers: Payment processors, shipping companies, and analytics providers
- Business Partners: Trusted partners who help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
We Never:
- • Sell your personal information to third parties
- • Share your data for marketing without consent
- • Use your information for purposes not disclosed
Security Measures
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and data at any time.
Access and Control
- View and update your account information
- Download your personal data
- Delete your account and data
- Opt-out of marketing communications
Cookie Preferences
- Manage cookie settings in your browser
- Opt-out of analytics tracking
- Disable non-essential cookies
- Clear existing cookies
How to Exercise Your Rights
Contact us at privacy@rangsilk.com or through your account settings to exercise any of these rights. We will respond to your request within 30 days.
Integrated Services
- Payment Processors: Razorpay, PayPal for secure transactions
- Analytics: Google Analytics for website performance
- Social Media: Facebook, Google for login and sharing
- Customer Support: WhatsApp for customer communication
These services have their own privacy policies. We encourage you to review them to understand how they handle your information.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will delete such information from our systems promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a notice on our website
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@rangsilk.com
Phone: +91-7827282185
Address: F-549/E, Aya Nagar, New Delhi, 110047, India
Business Hours: Monday-Friday, 9 AM - 7 PM IST